Duplex Suite
- 1 King-size bed
- Coffee machine
- Heating
- Bathtub
- Air conditioning
Hotel · Madrid · Community of Madrid
Hotel Urban, A Small Luxury Hotel Of The World
A 5-star design hotel in Madrid’s Centro district, blending modern comfort with fine art, and a rooftop pool above the city.
- Rooftop pool and sun terrace
- Central location near Prado Museum and Plaza Mayor
- Soundproofed rooms with modern amenities
8.6
Great
1475 reviews
Booking.com 8.6 · 1475 reviews
About
Hotel Urban, A Small Luxury Hotel Of The World
Hotel Urban, A Small Luxury Hotel Of The World, sits in the heart of Madrid’s Centro district, within 700 metres of the Prado National Museum and a 10-minute walk from Plaza Mayor. Housed in a striking architectural statement, the property pairs warm wood panelling with tribal art, creating a gallery-like atmosphere that extends from lobby to guest rooms.
Rooms are soundproofed and come with modern comforts including air conditioning, a mini-bar, coffee machine, and a sitting area. The hotel is equipped for both business and leisure with a fitness centre, business centre, and meeting facilities. The rooftop hosts a seasonal outdoor pool, plunge pool, and a bar with city views, while the Glass Bar restaurant serves a notable Sunday brunch.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Central location with easy access — Within 700 metres of the Prado National Museum and a 10-minute walk from Plaza Mayor, the hotel is well placed for sightseeing and business, with public transport nearby.
- Rooftop pool and terrace — A seasonal outdoor pool, plunge pool, and sun terrace with city views offer a rare urban escape, especially appreciated in summer.
- Modern comfort and soundproofing — Rooms are soundproofed with air conditioning, a sitting area, and a coffee machine, providing a quiet and comfortable stay despite the central bustle.
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Worth weighing
3 to weigh- Some rooms may feel compact — A few guests noted that certain rooms, particularly the base options, are smaller than expected for a 5-star property.
- Price and service rating below other categories — The 'Price and service' category scored 7 out of 10, the lowest among the rating categories, suggesting value for money could be improved.
- Check-in window ends at midnight — Check-in is available from 15:00 to 23:59, which may be inconvenient for late arrivals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Double or Twin Room
- 2 Single beds
- Coffee machine
- Heating
- Bathtub
- Air conditioning
Duplex Room
- 1 King-size bed
- Coffee machine
- Heating
- Bathtub
- Air conditioning
Suite
- 1 King-size bed
- Coffee machine
- Heating
- Bathtub
- Air conditioning
Junior Suite
- 1 King-size bed
- Coffee machine
- Heating
- Bathtub
- Air conditioning
Superior Deluxe Double or Twin Room
- 1 King-size bed
- Coffee machine
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Wellness
- Rooftop pool
- Plunge pool
- Seasonal outdoor pool
- Pool with view
- Sun loungers
- Solarium
- Fitness centre
Dining
- Restaurant
- Poolside snack bar
- In-room breakfast
- Packed lunches
- Welcome drink
Room Comfort
- Air conditioning
- Heating
- Soundproofed rooms
- Mini-bar
- Coffee machine
- Sitting area
- Terrace
- Ironing facilities
- Free toiletries
Services & Facilities
- 24-hour reception
- 24-hour security
- Luggage storage
- Currency exchange
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Parking & Transport
- Parking
- Electric vehicle charging station
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.6/10 from 1,475 reviews
Booking.com · 8.6 · 1475 reviews
8.6Verified guest“Rooms are well-sized with great bathrooms and quality cosmetics, and the lobby decor matches the photos. Staff from front desk to doorman were excellent. Location is very central.”
8.6Verified guest“A beautifully crafted environment that blends modern amenities with fine art. Staff accommodated meeting arrangements and work needs efficiently. Ideal for business, with easy public transport and attractions nearby.”
8.6Verified guest“An excellent stay over New Year. Modern hotel, and the suite concept was great. Rooms top-notch in terms of cosmetics, staff amiable and supremely helpful. The rooftop bar was a delightful surprise.”
8.6Verified guest“The rooms feel too small for a 5-star hotel.”
8.6Verified guest“Architecture is interesting and well done. Nice rooftop bar and pool. Excellent bathrooms with rain shower heads and marble. Well-finished rooms with a sofa, superb air conditioning, temperature controls, and lighting. The Sunday brunch in the Glass Bar was 40 euros and turned out to be a great deal with gourmet buffet and made-to-order dishes. Free internet with a printer in the lobby.”
8.6Verified guest“Beautifully decorated with warm wood panelling and fine tribal art. The rooftop bar was a relaxing spot for evening drinks.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Prado National Museum: A 700-metre walk from the hotel, the Prado is one of Madrid’s premier art museums, home to works by Goya, Velázquez, and El Greco.
Plaza Mayor: About 10 minutes on foot, this grand arcaded square is a lively hub with cafes, street performers, and historic architecture.
Carrera San Jeronimo, 34, Madrid, Community of Madrid, 28014, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 108 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is at 12:00.
Is parking available at the hotel?
Yes, parking is available on site.
Are pets allowed?
No, pets are not allowed at the hotel.
Does the hotel have a pool?
Yes, there is a rooftop pool that is seasonal, along with a plunge pool and sun loungers.
Is breakfast served at the hotel?
The hotel offers in-room breakfast options, and the on-site restaurant (Glass Bar) is known for its Sunday brunch.
Is there an airport transfer service?
No airport transfer is mentioned, but the central location provides easy access to public transport.
The bottom line
Hotel Urban delivers a polished, art-filled stay in central Madrid, with a rooftop pool that lifts it above the typical city hotel. Ideal for travellers who value design, quiet comfort, and a location within walking distance of the Prado and Plaza Mayor.
8.6Best for design-conscious travellers wanting a central base with a pool.
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